FASCHOU is a loyalty program offered by Reinhold to its customers (also referred to herein as “the Program”). These terms and conditions constitute the agreement (the “Agreement”) between each customer that enrolls in FASCHOU (referred to herein as a “Member”) and Reinco, Inc. d/b/a Reinhold and its participating affiliates and subsidiaries (referred to herein as “Reinhold” or the “Company”) with respect to the Program. Reinhold reserves the right to change or otherwise modify the terms and conditions governing the Program without prior notice to a Member.
You may contact Reinhold at any time regarding the Program at 525 F.D. Roosevelt, Location 24B Plaza Las Americas, San Juan, Puerto Rico 00918, Tel 787-625-3119 and email (Faschou@reinholdjewelers.com). By participating in FASCHOU, a Member agrees to comply with the terms and conditions, rules, regulations, policies, and procedures that apply to the Program at any given time and which may be accessed and reviewed by a Member at http://www.reinholdjewelers.com/. Communications about FASCHOU, including any changes to the Program, will be posted in this site.
By enrolling in the Program a Member is acknowledging and agreeing that such Member has read and understands the terms and conditions governing the Program, and that he or she will be solely responsible for making sure that such Member becomes familiarized with any changes to the Program terms and conditions . In the event a Member does not agree with any changes or modifications introduced by Reinhold to the Program, such Member’s only recourse will be to cease participating in the Program. Reinhold reserves the right to disqualify Members who have violated any of the Program terms and conditions.
FASCHOU is open to U.S. and Puerto Rico residents 18 years of age and older (except that Puerto Rico residents under 21 years of age can only participate in FASCHOU if both parents provide their consent). Program membership is only available to individuals that do not work for the Company. Except for certain organizations that have been authorized by the Company to participate in the Program, enrollment in the Program will not be available to corporations, businesses, charities, partnerships, enterprises, or any other entity, unless written approval is received in advance from Reinhold, in its sole discretion. Members are solely responsible and liable for the payment of applicable taxes, if any, or any other tax consequences which may result from a Member’s enrollment and participation in the Program.
Enrollment in the Program is free and no initial purchase is required. Persons interested in enrolling must complete the “Program Enrollment Form” at the Cash Register or, alternatively, complete the form online and accept the Program terms and conditions at http://www.reinholdjewelers.com. The Company reserves the right to refuse enrollment and issuance of a FASCHOU card (referred to herein as the “FASCHOU Card”) to any customer who does not follow and agree to the Program enrollment procedures. A Member should promptly notify Reinhold of any changes to his or her personal enrollment information such as name, address, telephone numbers, and email address either by visiting http://www.reinholdjewelers.com online or by calling a customer service representative at 787-625-3119. FASCHOU Cards are personal and may not be transferred by a Member. Reinhold reserves the right to cancel any FASCHOU Card it has issued with respect to which Reinhold has incomplete, inaccurate, false or fictitious information and, in such event, any and all FASCHOU points earned for such account will automatically be forfeited. Only one account will be assigned and may be maintained by a Member.
The FASCHOU Card enables a Member to access sales and promotional pricing, earn FASCHOU points on certain purchases (“FASCHOU Points”) and redeem FASCHOU Points on certain future purchases at participating Reinhold stores. From time to time, special program offers will be announced that will not be available at all Reinhold store locations. A Member must present his or her FASCHOU Card to the cashier at a Participating Store before the purchase transaction is completed in order to earn and/or redeem FASCHOU Points.
FASCHOU Points have no fixed monetary or other value, may not be redeemed for cash or other property, and are not transferable to any individual or entity, whether by death or through any other means. Any fraudulent or unauthorized use of the FASCHOU Card is strictly prohibited, and may result in a Member’s immediate disenrollment from the Program. The FASCHOU Card is not a credit card. The FASCHOU Card and the FASCHOU Points are the property of Reinhold and may be terminated or revoked at any time by Reinhold at its sole discretion. Any unauthorized reproduction of the FASCHOU Card may lead to legal prosecution and forfeiture of enrollment in the Program and all FASCHOU Points earned.
Subject to this Agreement, Members will generally earn 2 points per $1 spent on qualifying purchases at Reinhold participating stores located in San Juan and Ponce. Reinhold reserves the right, at any time and in its sole discretion without notice, to add or delete items such as, without limitation, those subject to special discounts, from being eligible to accumulate FASCHOU Points. All FASCHOU Points will be credited to the Member’s account on a monthly basis, after a qualifying purchase. A member will need to provide his FASCHOU Card or account information and a valid identification card at a participating store in order to be awarded FASCHOU Points on a purchase. FASCHOU Points will not be awarded if in the Company’s opinion the merchandise has been purchased for resale or commercial use, and any FASCHOU Points awarded with respect to such purchases will automatically be forfeited. The Company reserves the right to limit Points awarded. In the case of a return and/or exchange by a Member of a product in a qualifying purchase, the FASCHOU Points previously awarded to such Member’s account will be immediately deducted from such account. FASCHOU Points can only be earned by a single Member per transaction.
In addition to earning points in the manner described above, Members may, from time to time, be offered special promotions at Reinhold participating stores which may accumulate FASCHOU Points with the purchase of qualifying store items during the period during which the promotion runs (“Point Promotions”). Point Promotions or other bonus offers may also be extended to particular Members on special occasions such as at the time of enrollment in the Program, on a Member’s birthday, anniversary or other special occasion. The amount of FASCHOU Points that may be earned will be specified in each such Point Promotion or bonus offer. This amount may vary from one Point Promotion and bonus offer to another, in the Company’s sole discretion. Point Promotions and bonus offers will not apply to rain check items purchased after the promotion has ended. FASCHOU Points will not be awarded with respect to transactions where either Redemption Dollars (as described below) or Store Credit is used to purchase an item or service.
When purchasing items not included in a Point Promotion at a Reinhold participating store, a Member will be able to redeem and use earned FASCHOU Points for purchases of qualifying store items. In order for a Member to redeem and use earned FASCHOU points towards a qualifying store purchase a Member must have earned a minimum of 5,000 FASCHOU points. FASCHOU Points will be converted into Redemption Dollars and the value of the Redemption Dollars will be deducted from the total price of the Member’s purchase of qualifying items from a participating store. To this end, 5,000 FASCHOU Points will be equal to $50. At the time a Member has earned the required minimum of 5,000 FASCHOU Points, Reinhold will proceed to issue and deliver to such Member a $50 Redemption Dollar card which a Member may then either use towards a qualifying store purchase or transfer to friend or other person for their use in a qualifying store purchase.
All Redemption Dollar cards will only be valid and can be used on or before the date of expiration indicated in each Redemption Dollar card. Expired Redemption Dollar cards will be void and null, will not be re-issued and all Redemption Dollars represented by the same will be automatically forfeited by a Member or other holder of an expired Redemption Dollar card. Redemption Dollars will not be paid out in cash or Store Credit. Redemption Dollars may not be redeemed or otherwise used for the purchase or payment of any of the following: shipping charges, gift packaging, parking charges, merchandise repairs, alterations or sales tax. The Company may, at any time and without notice, change, eliminate, or terminate the FASCHOU Point earning and redemption procedures and offerings. Upon redemption of FASCHOU Points, the FASCHOU Points will immediately be deducted from a Member’s account. When returning items paid with Redemption Dollars, the Redemption Dollars will be refunded to a Member in the form of store credit only. The sale or barter of FASCHOU Points, or any other award or benefit (other than by the Company) is expressly prohibited. Any FASCHOU Points, award, or benefit transferred, assigned, or sold in violation of the terms and conditions will be confiscated and membership in the Program may be terminated by the Company in its entire discretion.
Should any Member fail to accumulate or redeem FASCHOU Points for 12 consecutive calendar months, the membership in FASCHOU will automatically and without notice or further action on the part of the Company, be deemed to be inactivated and all accumulated FASCHOU Points will automatically be forfeited. In such event, membership in the FASCHOU will be re-activated only when a person makes another purchase at a participating store. At that time, membership in the Program will be re-activated and a Member will start to accumulate FASCHOU Points once again beginning with such purchase.
Reinhold reserves the right to terminate the Program at any time. In such event, Members will be notified of such Program termination and its effective date via email or regular mail at the latest email or regular address a Member has provided to the Company. The Company will not be liable to any Member if such notice of Program termination is not received by a Member for any reason whatsoever including, without limitation, the Member’s failure to notify a change in the Member’s email or other address, failure by a Member to access his email account or to otherwise receive and open his or her correspondence, an error in the Member’s email account, server, computer or other technology error.
Any waiver by any the Company of any breach of the terms and conditions of the Agreement by a Member shall not be deemed to be a continuing waiver of such breach or a waiver of any other breach or of any of the terms and conditions of the Agreement.
The Agreement shall be governed by the laws of the Commonwealth of Puerto Rico, without giving effect to principles of conflict of laws. The parties hereby consent to the exclusive jurisdiction and venue of the Court of First Instance of the General Courts of Justice of the Commonwealth of Puerto Rico, San Juan Region to resolve all disputes arising under this Agreement.
IN NO EVENT SHALL REINHOLD AND THE COMPANY BE LIABLE TO A MEMBER UNDER ANY THEORY OF TORT, CONTRACT, STRICT LIABILITY OR OTHER LEGAL OR EQUITABLE THEORY FOR LOST PROFITS, EXEMPLARY, PUNITIVE, SPECIAL, INCIDENTAL, INDIRECT OR CONSEQUENTIAL DAMAGES OR THE LIKE, EACH OF WHICH IS HEREBY EXCLUDED REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER A MEMBER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. FASCHOU.